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Secura Windows, Doors, Conservatory Reviews

See what our customers think of our glazing services, windows, doors and conservatories.

Secura Windows have built up a local reputation on a foundation of quality, craftsmanship and service throughtout Nottinghamshire and Derbyshire. In order for this to continue we feel it’s important to listen to our clients and see how good we are performing. Customer reviews play a big part in providing this essential imformation and we appreciate all the feedback given.

Here is a selection of the reviews we have received…

Secura Windows Logo Montage Image
4.9 Star average review rating - Based on 154 Customer reviews
Sheryl G. Avatar
Sheryl G.
07/08/22 - Google

Simply brilliant, Zac came for the the initial consultation and offered only good advice and a very competitive quote with no pressure. On the day of fitting which was on the hottest day of the year James and his team arrived and had everything installed in no time at all. These guys really know their stuff. The final finish was great and they took all the old frames away with them and cleared up any mess. I would highly recommend Secura windows to anyone, and I hope to have my remaining windows installed by them in the near future.

Shane M. Avatar
Shane M.
29/07/22 - Google

Originally Zak came to measure up and prepare the quote - no hard sell and he was knowledgeable and gave us advice about what suit us best. James came to do the site survey and ordered our windows and back door - the lads were also very professional and tidy when we had our windows fitted. We had a few issues but they were quickly sorted which was brilliant. I needed them to come back a few months later to do some adjustments to our back door which again wasn't a problem. I would definitely recommend these guys and save yourself some money as they are very competitive with their prices!!

Anthea Avatar
Anthea
29/06/22 - Google

Excellent service, good value and great quality windows and doors. Zak and James helpful, polite and professional throughout, a pleasure to deal with. Quality of doors and windows is excellent. Extremely competitive prices. Straight forward pricing, no complicated 'deals,' and 'offers' just honest prices. Everything fitted on time and with minimum mess. Would recommend without hesitation.

Vaughan H. Avatar
Vaughan H.
26/06/22 - Google

5 star service at a competitive price! No gimmicks sales from Zak and James and the team have pride in their outstanding work. You will not fine a more hassle free service.

Trouble W. Avatar
Trouble W.
22/06/22 - Google

Can't fault these guys, done an amazing job, any problems where quickly rectified, would definately recommend them and would definitely use them again.

Avril L. Avatar
Avril L.
01/06/22 - Google

Am really happy with the work done by James and Lee, they installed 14 windows for me, 8 of which were sash windows. Both James and Lee were very friendly, worked hard and were able to solve any problems they encountered (given that my house is Victorian and nothing is easy to install). They always arrived on time and cleared up after themselves. Zac, the salesman, was also very professional, always returned any calls promptly and was friendly. I would definitely recommend them to anyone thinking about getting new windows.

Pamela R. Avatar
Pamela R.
30/05/22 - Google

Very happy with my new windows. Great service from start to finish. From Zac to fitters James and his mate ( sorry didn't get his name) Would highly recommend.

Mohammad S. Avatar
Mohammad S.
24/03/22 - Google

Brilliant service from start to finish. The workmanship is second to none. Within two days, four windows in and not a single bit of mess left behind. The quote did not change even though the job was a bit more complex than initially thought. 100% recommended. Do not use anyone else.

Lisa P. Avatar
Lisa P.
23/03/22 - Google

I had the front of my house windows and door replaced and I couldn't be happier. The quality, service and speed was second to none. James and his team were friendly, polite and punctual. They was respectful when working inside and cleaned up behind then. I have no hesitation in recommending them and will definitely use them again when I need the back of the house doing

Pauline G. Avatar
Pauline G.
11/03/22 - Google

Fantastic service from start to finish!! Zak was our initial contact who measured up & gave us good advice & a quote. Very happy with the windows fitted by James & Lee who were very tidy & professional. Sister was impressed too & is now having windows installed by them. Highly recommend 😊

Polly S. Avatar
Polly S.
28/02/22 - Google

Friendly and professional service. Great windows. Will definitely use again

Rawail N. Avatar
Rawail N.
17/02/22 - Google

I love my 4 upstairs new windows. The windows are of high quality and the installation wasn't as messy I was expecting. We had couple of other companies come out and give us quotes but Secura Windows quote was the most competitive and reasonable. Zak was friendly, he came round and took measurements and was very attentive to our requirements. Zak replied to our messages and calls timely. He wasn't a pushy salesman either. I previously had my downstairs windows done with another nationwide known company but their team left the rooms in a mess. Didn't even sweep up their mess after themselves. But the installation team at Secura Windows were very minimal with their mess and cleaned up after themselves. The team came just like Zak said at 8.30am. They finished installation around 2pm. I have two young kids and so cleaning up the dust and hoovering after the team was gone was very quick thanks to the minimal mess left. The team were very friendly with my kids. It things like these that makes customers feel valued. They don't just come in do their job but acknowledge the people in the house. After the windows have been installed, we got demonstrated the features of the new windows. And I really appreciate that. I will be using Secura Windows again and will be recommending to family and friends. To sum up the positive points. Fast & efficient and good customer service The only thing I would consider as a negative point was the wait time for the installation. But its understandable because of the demand in their services. The quote was given around 10th September 2021 and the installation happened around 20th January 2022. A big thank you from our family.

Andy W. Avatar
Andy W.
14/02/22 - Google

We used secure for window installation. James and Lee were efficient tidy and professional. Great blokes. Zac was also spot on when he came round to measure up. Always answers the phone and doesn’t mess about. Gives you the best price so no haggling and it’s a good price.

Geoffrey S. Avatar
Geoffrey S.
14/02/22 - Google

Having worked in the building trade for over 50 years I have been very reluctant to recommend tradesmen, Secura windows are the exception they are a first class company. From start to finish very professional kept us informed every step of the way. Absolutely love our new windows and door , incredible quality and fitting, really enjoyed having James & Lee around the house they are a credit to the company. If you want a competitive quote don’t hesitate to contact Zak you won’t regret it.

James F. Avatar
James F.
14/02/22 - Google

I was very happy to to have secura windows replace my windows and patio door , James and his team were very professional on doing a great job on my home and for Zac keeping us updated would use this company again top job lads and thank you very much for your time quality windows

Rawail N. Avatar
Rawail N.
14/02/22 - Google

I love my 4 upstairs new windows. The windows are of high quality and the installation wasn't as messy I was expecting. We had couple of other companies come out and give us quotes but Secura Windows quote was the most competitive and reasonable. Zak was friendly, he came round and took measurements and was very attentive to our requirements. Zak replied to our messages and calls timely. He wasn't a pushy salesman either. I previously had my downstairs windows done with another nationwide known company but their team left the rooms in a mess. Didn't even sweep up their mess after themselves. But the installation team at Secura Windows were very minimal with their mess and cleaned up after themselves. The team came just like Zak said at 8.30am. They finished installation around 2pm. I have two young kids and so cleaning up the dust and hoovering after the team was gone was very quick thanks to the minimal mess left. The team were very friendly with my kids. It things like these that makes customers feel valued. They don't just come in do their job but acknowledge the people in the house. After the windows have been installed, we got demonstrated the features of the new windows. And I really appreciate that. I will be using Secura Windows again and will be recommending to family and friends. To sum up the positive points. Fast & efficient and good customer service The only thing I would consider as a negative point was the wait time for the installation. But its understandable because of the demand in their services. The quote was given around 10th September 2021 and the installation happened around 20th January 2022. A big thank you from our family.

paul s. Avatar
paul s.
14/12/21 - Google

The finished product is outstanding. The installation team worked hard and are very responsive. We had a few issues with the length of time (supply chain) and a couple of 'blips' that were swiftly corrected, but all in all, very good, highly recommended and worth their high rating. Thank you.

Daniel K. Avatar
Daniel K.
14/12/21 - Google

Professional advice and measurements. Short waiting time after order. Professional installation of doors and windows.

Jade B. Avatar
Jade B.
14/11/21 - Google

We had a few companies come out for quotes and these was the best! And quality is really good! Had loads of people comment on how good of job they have done! Came when they said they would and just got on with it! Left them a key to get on with it very trustworthy! Highly recommend! And Zak sales guy is just lovely! Thanks again!

Debbie H. Avatar
Debbie H.
14/11/21 - Google

Windows look fantastic. Great friendly team. Would highly recommend them . Work really hard. Excellent quality for a really good price. Fantastic

Kay Avatar
Kay
14/11/21 - Google

Having obtained 3 quotes from different companies, I opted for Secura Windows as I found Zak to be professional. He turned up on time and was responsive in returning the quotes and plans. He took the time to discuss issues / concerns snd was really helpful. When James and his team arrived to install the doors they were also on time / professional and respectful. They fitted the doors, cleared away the mess and were really helpful. A big thank you to Zak, James and his team. I would use you again and recommend you.

Laraine K. Avatar
Laraine K.
17/09/21 - Google

A First Class Service from start to finish. What a brilliant company. Thankyou

Kim C. Avatar
Kim C.
17/09/21 - Google

Love my new windows. High quality, good price and in keeping with age of property. Good communication throughout & fitted a few days earlier than originally arranged. Would recommend.

Kim C. Avatar
Kim C.
06/09/21 - Google

Love my new windows. High quality, good price and in keeping with age of property. Good communication throughout & fitted a few days earlier than originally arranged. Would recommend.

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