Secura Windows, Doors, Conservatory Reviews
See what our customers think of our glazing services, windows, doors and conservatories.
Secura Windows have built up a local reputation on a foundation of quality, craftsmanship and service throughtout Nottinghamshire and Derbyshire. In order for this to continue we feel it’s important to listen to our clients and see how good we are performing. Customer reviews play a big part in providing this essential imformation and we appreciate all the feedback given.
Here is a selection of the reviews we have received…
Brilliant service from start to finish. The workmanship is second to none. Within two days, four windows in and not a single bit of mess left behind. The quote did not change even though the job was a bit more complex than initially thought. 100% recommended. Do not use anyone else.
I had the front of my house windows and door replaced and I couldn't be happier. The quality, service and speed was second to none. James and his team were friendly, polite and punctual. They was respectful when working inside and cleaned up behind then. I have no hesitation in recommending them and will definitely use them again when I need the back of the house doing
Fantastic service from start to finish!! Zak was our initial contact who measured up & gave us good advice & a quote. Very happy with the windows fitted by James & Lee who were very tidy & professional. Sister was impressed too & is now having windows installed by them. Highly recommend 😊
Friendly and professional service. Great windows. Will definitely use again
We used secure for window installation. James and Lee were efficient tidy and professional. Great blokes. Zac was also spot on when he came round to measure up. Always answers the phone and doesn’t mess about. Gives you the best price so no haggling and it’s a good price.
Having worked in the building trade for over 50 years I have been very reluctant to recommend tradesmen, Secura windows are the exception they are a first class company. From start to finish very professional kept us informed every step of the way. Absolutely love our new windows and door , incredible quality and fitting, really enjoyed having James & Lee around the house they are a credit to the company. If you want a competitive quote don’t hesitate to contact Zak you won’t regret it.
I was very happy to to have secura windows replace my windows and patio door , James and his team were very professional on doing a great job on my home and for Zac keeping us updated would use this company again top job lads and thank you very much for your time quality windows
I love my 4 upstairs new windows. The windows are of high quality and the installation wasn't as messy I was expecting. We had couple of other companies come out and give us quotes but Secura Windows quote was the most competitive and reasonable. Zak was friendly, he came round and took measurements and was very attentive to our requirements. Zak replied to our messages and calls timely. He wasn't a pushy salesman either. I previously had my downstairs windows done with another nationwide known company but their team left the rooms in a mess. Didn't even sweep up their mess after themselves. But the installation team at Secura Windows were very minimal with their mess and cleaned up after themselves. The team came just like Zak said at 8.30am. They finished installation around 2pm. I have two young kids and so cleaning up the dust and hoovering after the team was gone was very quick thanks to the minimal mess left. The team were very friendly with my kids. It things like these that makes customers feel valued. They don't just come in do their job but acknowledge the people in the house. After the windows have been installed, we got demonstrated the features of the new windows. And I really appreciate that. I will be using Secura Windows again and will be recommending to family and friends. To sum up the positive points. Fast & efficient and good customer service The only thing I would consider as a negative point was the wait time for the installation. But its understandable because of the demand in their services. The quote was given around 10th September 2021 and the installation happened around 20th January 2022. A big thank you from our family.
The finished product is outstanding. The installation team worked hard and are very responsive. We had a few issues with the length of time (supply chain) and a couple of 'blips' that were swiftly corrected, but all in all, very good, highly recommended and worth their high rating. Thank you.
Professional advice and measurements. Short waiting time after order. Professional installation of doors and windows.
Windows look fantastic. Great friendly team. Would highly recommend them . Work really hard. Excellent quality for a really good price. Fantastic
We had a few companies come out for quotes and these was the best! And quality is really good! Had loads of people comment on how good of job they have done! Came when they said they would and just got on with it! Left them a key to get on with it very trustworthy! Highly recommend! And Zak sales guy is just lovely! Thanks again!
Having obtained 3 quotes from different companies, I opted for Secura Windows as I found Zak to be professional. He turned up on time and was responsive in returning the quotes and plans. He took the time to discuss issues / concerns snd was really helpful. When James and his team arrived to install the doors they were also on time / professional and respectful. They fitted the doors, cleared away the mess and were really helpful. A big thank you to Zak, James and his team. I would use you again and recommend you.
A First Class Service from start to finish. What a brilliant company.Thankyou
Love my new windows. High quality, good price and in keeping with age of property. Good communication throughout & fitted a few days earlier than originally arranged. Would recommend.
We have a new door installed by Secura Windows. The whole process was smooth. The door installed was exactly what we wanted and even exceeded our expectations. Customer care from the team at the end of the process was nicely handled.
We are happy with our new windows and stable door. We was really impressed with Zac, Lee and the team. They really helped us out by fitting them within our timescale. Highly recommended. Thank you
Initially we had spoken to Zak about replacing all the windows in the home I was about to move into. He went to the property to measure the windows and provide a quote. He was extremely friendly and professional was very helpful all the way though.The sale of the house took a bit longer to go though than anticipated, when I finally moved in James popped round to give the windows another measure. Again, was so polite and friendly and helped talk though all the options with the windows.On the day of installation James and team turned up on-time. They got straight to work. Again so friendly and polite and really clean. I couldn't believe how quickly they got to work. The windows in the property we very old and in bad shape. Some were difficult to remove, but it seemed like no trouble and was handled fantastically.At the end of they day they cleaned up and helped put things back in place.I cannot believe how great the end result is! The look absolutely fantastic and are so smooth to open. It is incredibly how much of a difference it has made with the look the property.I am so greatful for the hard work, fabulous communication and professional work Zak, James and team have provided.I will absolutely be recommending them to anyone needing new windows.I have to get the doors changed in the future and I will most definitely be going with them again.Thank you so much!
Initially met with Zak (the salesman) who popped round to check the requirements, measure up and provide a quote. No pushy sales and the quote provided was much more competitive than the others I had received. Checked the reviews and decided to go with it. Had a couple of windows installed by James and they were fitted quickly but properly even though the upstairs window was tricky to access. Incredibly clean for workmen also, no mess or dust even though the existing kitchen window had clearly never been cleaned by the previous homeowner so was in quite a state. Highly recommend and would definitely use them again, also provided a one hour time slot for the installation so didn't have to wait in all day.
10 out of 10. Couldn’t be better. Highly recommend arrived early worked really hard. Had a door put in where there was a window. They matched the brick work perfectly. We couldn’t be more pleased. I and r blake.
I had 5 upstairs windows installed by this company . From the initial advice and quote from Zak to the installation by James and his colleagues , I received a professional and friendly service . The team were punctual, efficient and tidy. The job was completed in one day. I’m very pleased with the result. Thankyou.
This is the second time we have used this company ,Again they have done a excellent job , from zak coming out to give us a quote to James coming to do the survey and finely James & Lee doing the fitting , very professional company , excellent quality workmanship , I would defiantly recommend to anyone and I have , also very trustworthy I left them with a key while I was out and came back to find they had tidied up all there mess and windows looked great , thank you all so much very happy customers .
Great value, high-quality products and excellent, all-round service. Definitely recommend.
Happy to recommend Secura Windows, Nottingham... I had a couple of quotes to replace my front door and windows, one of which was from Zak at Secura Windows. Zak was very helpful and professional when he came round to measure up and there was no pushy, hard sell involved. Very promptly afterwards, I received a really easy to read, very competitively priced quote.Like many people, I had read some really good reviews from these guys and went ahead to book in my date. Despite being busy, they booked me in a date with the chance of potentially moving it forward. Sure enough, I got a call the day before and the installation took place ahead of schedule.It was a single day to remove and fit a new front door and 5 windows. They arrived in the morning with all their own sheets to sheet up and protect the house (carpets/floors etc). Naturally, this sort of work creates brick dust and mess, but James & Scott both worked hard and made a concerted effort to leave things tidy and work with minimal disruption.The windows and front door look great, they are clean with a professional finish. From inside, they open smoothly and quietly with additional features such as the window restriction catch on the upstairs windows. They have made such a big difference to both the draughts we had before, but also the road traffic noise outside. I have recently received my FENSA certificate through after Secura Windows registered the job.Thank you so much to the whole team who have been helpful, knowledgeable and professional throughout, making the process very easy and definitely worthwhile!!